We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible, the item must be unworn or unused and returned with its tags, manuals, accessories, original packaging, and proof of purchase.

HOW TO REQUEST A RETURN

Contact Fall Safety Vest at rahuliodk@gmail.com within 7 days of delivery. We will review the request and, if accepted, provide return authorization, the approved return address, and shipping instructions. Items sent without prior authorization may not be accepted. All customer return requests are coordinated through Fall Safety Vest; customers do not need to contact the manufacturer directly.

RETURN SHIPPING

The customer is responsible for return shipping costs. Keep the parcel tracking number because returned goods remain the customer’s responsibility until they reach the approved return location.

DAMAGES AND ISSUES

Inspect your order when it arrives and contact Fall Safety Vest immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and help make it right.

REFUNDS

We will notify you after the returned item has been received and inspected and will let you know whether the refund is approved. If approved, the refund will be issued to the original payment method. Your bank or credit card company may need additional time to process and post the refund.

For return questions, contact rahuliodk@gmail.com.